Our office hours are Monday through Thursday 8:30 AM to 5:00 PM-
Friday: 8: 30 AM to 2:00 PM
Our office has a Certified Physician Assistant on call 24 hours
a day for our established patients. Call our main number (713) 773-2273
and our answering service will page the assistant on call. However
if you are having a true emergency, call 911.
You may schedule an appointment through our main number at (713)
773-2273. If you need to reschedule an appointment or if you will
be late for your appointment, we ask that you call as soon as possible
so that we can call patients on our waiting list. Please bring your
insurance card with you to facilitate your appointment processing.
If we are contracted with your insurance carrier, our office will
file all insurance claims directly to your health insurance carrier.
If you should have a change in insurance during your course of treatment,
please communicate this to our office to avoid any unnecessary bills
to you. All copays are due at the time services are rendered. Our
office accepts all major credit cards.
If you have a question regarding your account, please contact our
billing manager, at (713)-773-2273.
If you have a disability form that needs to be completed by our
office, please remember that it takes at least 7-10 days for processing
and a $10.00 processing fees do apply. All completed forms can be
mailed or picked up. Due to HIPAA regulations, our office will not
fax any disability forms.
Physicians are required to maintain medical records including x-rays
for 7 years. Therefore, film is a part of you permanent medical
record. If you would like to check out your X-ray, MRI (s), CT (s)
you may do so by contacting our medical record department. If you
need your Plain X-Ray film(s), (x-rays taken at our office), you
may purchase a copy at $10.00 a sheet.
Medical Record Requests
All medical record requests must be followed in writing by a formal
written release. A copy of the Spine Care USA release is available
to you via fax or mail or you can print a copy from our website.
All requests for records will be processed within 15 business days.
A processing fee of $25 up to the first 20 pages and $.15 per page
thereafter plus postage (as mandated by Texas State Board of Medical
Examiners) will apply unless the information is requested by a physician
for purposes of emergency or acute medical care.
MRI (s) , CT (s), X-Ray Films
If you are a new patient and have had any of the above studies
performed regarding your area of complaint, we ask that you bring
the film and report with you to your visit. This will provide greater
detail regarding the medical decision making process otherwise it
may delay your appointment.
Please make sure that you keep all appointments for testing scheduled
by our office. Please call our office to let us know if you can
not keep the scheduled appointment.
To facilitate the processing of your prescription refills, please
call you pharmacy for any refill requests. The pharmacy will in
turn, call our office if they have any questions regarding your
refill.If you are requesting a new medication or one different from
what you are taking, please call our office and ask for the Physician
Assistant. To process any new prescriptions efficiently, have your
pharmacy number available